Returns

We have done our best to accurately describe and depict each item to the best of our ability. 
Please do not hesitate to contact us with any questions or for more information on a particular item. We are very happy to assist you.

 

If you do have to make a return please read the following information:

  • Please email info@sunad.es before returning the product.

  • Make sure all original tags are still on the garment. Items with no tags will not be accepted.

  • We only accept returns that have been stamped within 30 business days since your package was dispatched from our headquarters. Items returned after 30 days of our shipment will not be eligible for a return. 

  • Refunds will be issued once the returned package arrives to our offices. Refunds do not include shipping costs.

  • Any defective item will be exchanged at no shipping cost for the buyer.

  • We are not responsible for variations in color due to computer colour settings.

  • Customers are responsible for all return charges, including shipping, duty and tax, if applicable. We cannot accept C.O.D. shipments.

  • For your protection, we suggest that all returns are sent back to us with a traceable courier emailed to us at info@sunad.es

  • Please email us at sales@sunad.es for exchanges.